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Your Tax Dollars At Work-A Day In Broward
Broward County > Office of Management and Budget > Your Tax Dollars At Work-A Day In Broward


As a regional service provider, Broward County provides an array of services and programs to its 1.7 million residents. Whether you live in one of Broward County's 31 municipalities or reside in one of the County's unincorporated neighborhoods, the services provided by the nine-member Board of County Commissioners touch your life in some way. On any given day, Broward County agencies are working to improve the quality of life for residents and visitors. We strive to provide excellent service to residents every day - "Our Best. Nothing Less."


  
A Day at Animal Care & Adoption  

  • Two girls with dog391 animals are sheltered and cared for at the Fort Lauderdale shelter
  • 400 animal licenses are issued
  • Officers respond to an average of 81 calls for assistance with animal concerns
  • 5–6 animals are sent to rescue organizations
  • 18 animals are sterilized (spayed/neutered)
  • 6 - 7 animals are claimed by owners
  • 88 citizens visit the adoption centers
  • 20 animals are adopted daily 

A Day at Broward Addiction Recovery Center (BARC)  

Admissions:

  • lady15 people requested services
  • 6 clients completed bio-psychosocial assessments
  • 6 clients were admitted into treatment

Triage:

  • 14  clients triaged
  • 9 clients admitted
  • 1 clients referred to Admissions
  • 4 pregnancy tests administered
  • 14 breathalyzers administered
  • 2 clients put on the call back list
  • 1 client sent outside referral
  • 1 client sent out 911 

Detox:

  • man in therapy41 clients received detoxification services (started with 33, had 8 admissions by the end of the day)
  • 4 clients completed bio-psychosocial assessment services
  • 8 clients received Discharge Planning Sessions
  • 27 clients received psycho-educational group services (Tobacco Cessation group)

Residential:

  • 52 clients attended group therapy with their respective counselors
  • 56 clients attended two separate psycho-educational groups 
  • 1 pregnant woman and 8 women with young children received residential treatment services
  • 13 clients received individual therapy sessions
  • 3 clients were admitted for treatment
  • 13 clients received Discharge Planning Sessions
  • 4 clients developed their comprehensive treatment plans with their counselor
  • 5 clients received orientation to the program and facility
  • 3 clients received financial assessments
  • 1 client and her family received family counseling
  • 2 clients went out of the building temporarily to attend court or legal proceedings
  • 2 clients went out of the building temporarily to attend medical appointments
  • 4 clients were received drug screen testing upon return from outside appointments
  • 9 clients received ancillary services
  • 2 clients successfully completed residential treatment

Outpatient:

Outpatient Services-BARC Mills Center

  • doctor and nurse75 clients attended group therapy
  • 10 clients attended individual sessions
  • 3 client intakes
  • 34 drug screens were completed

BARC-Non-Residential Day Treatment

  • 46 clients attended group therapy
  • 11 clients attended individual sessions
  • 4 client intakes
  • 4 client attends a Treatment Plan Session
  • 24 drug screens are completed 

Nutritional Services:

  • 360 meals and snacks served for detoxification and residential clients
  • 5 Clients seen for individualized Nutrition Assessment, Evaluation and Counseling
  • 1 Clients seen for Nutrition Follow Up visit

Medical Records (All Units):

  • 98 records processed
  • 4 requests for subpoenas/records/court orders processed
  • 124 loose papers filed (i.e. client progress notes, treatment plans, bio-psychosocial (clinical) assessments, etc.)           

A Day at Community Partnerships 

Childcare Licensing & Enforcement Section

  • children37 clients were background screened, which is required for employment in child care facilities/homes
  • 57 mail /fax background screening requests were processed
  • 9 licensed child care arrangements were inspected for compliance with child care licensing standards and regulations
  • 2 complaints were investigated
  • 2 Notices of Violations were issued
  • 10 licenses for family child care homes were issued or renewed 

Children’s Services Administration Section

  • healthcare professionalsMore than 90 children are provided behavioral health and special needs services through contractual arrangements with social service provider agencies. In a year, more than 9,000 children receive these services
  • More than 1,300 children from low-income families receive subsidized child care services that provide a structured and safe environment to promote adaptive development
  • Seventeen older adolescents who would otherwise be homeless receive a rental assistance subsidy and independent living skills instruction
  • 21 non-profit social service providers and 43 service programs receive technical assistance to ensure they are providing quality and accountable services 

FY 2013 Health Care Services Section

  • serving homeless food8,023 people receive community mental health services
  • 457 receive mental health outreach services
  • 949 clients were served by the County funded mental health mobile crisis team avoiding unnecessary hospitalizations
  • 59,660 people receive medical services and treatment through the primary care clinics
  • 8,203 people use our prescription drug discount for an average price savings of $15.56 over retail price
  • 503 clients receive HIV/AIDS services  

Homeless Initiative Partnerships (HIP) Section

On any given day through homeless planning, grants/contracts and coordination activities facilitated via the HIP Section, an estimated 3,100 persons (individuals and families) experiencing homelessness are provided emergency shelter, transitional housing, rapid re-housing, permanent supportive housing and/or are provided one or more of the following series either directly or through contracted services: discounted or free Bus Passes, information and referral outreach, shelter, case management, family reunification, life skills, training, substance abuse treatment and case management, domestic violence crisis shelter and services, medical care and respite, housing placement, job skills training, mental health counseling and other supportive services. An ever increasing percentage of these services are documented in the Homeless Management Information System (currently estimated to approximately 85 percent) therefore allowing for more effective coordination of services to homeless individuals and families.

Nancy J. Cotterman Center (NJCC)

  • teddy bear814 telephone calls related to child abuse/sexual assault services answered at the Nancy J. Cotterman Center
  • 27 children receive initial face-to-face Child Protection Team services
  • 45 counseling sessions provided to victims of sexual abuse/assault
    27 crisis intervention services provided to victims of sexual or physical abuse
  • 4 RAPE hotline calls are conducted with sexual assault victims
  • 4 community presentations on physical or sexual abuse prevention to 100 Broward County residents.
  • 9 medical evaluations to victims of physical or sexual abuse
  • 9 forensic Interviews at the request of community multidisciplinary team   

A Day at the Convention & Visitors Bureau  

  • Convention Center36,500 daily visitors in Broward County
  • 25,100 hotel rooms occupied nightly
  • 29.2 million daily visitor expenditures
  • 157.647 employees in Broward's hospitality industry  

A Day of Culture   

  • public artMore than 250 cultural events are presented every day in Broward County
  • Cultural Division’s website receives more than 2,000 page views per day
  • Volunteers provide 31 hours of service to the Broward Cultural Division valued at $686.34 savings to the County
  • More than 575 nonprofit cultural organizations provide arts and cultural services to Broward County residents and tourists.
  • More than 244 public artworks can be viewed in more than 95 locations enhancing the Broward community’s sense of place and public spaces.
  • More than 96 artists and arts organizations who are recipients of Broward Cultural Division’s incentive funding are utilizing these funds to improve their exhibits, performances and facilities.
  • More than 6,500 arts and cultural employees are working daily, paying their taxes and spending their money which contributes to the $230M economic impact of Broward’s nonprofit arts and culture industry.
  • An arts and cultural visitor spends an average of $34.60 while a resident spends an average of $21.63 showing the effect of the Division’s daily efforts of building arts and culture into an economic resource.
  • The Cooperative Marketing Program helps more than 90 participants to stretch their advertising budgets by creating, designing and placing their advertisements. 

A Day at the Office of Economic and Small Business Development

  • two business peopleFacilitate the retention of 4 existing jobs at a cost of $454 per job resulting in a minimum annual wage of $49,555 per job, for a direct economic impact of $198,220 and an indirect economic impact of $372,654.
  • Facilitate 4 new value-added jobs at a cost of approximately $440 per job resulting in a minimum annual wage of $49,555 per job, for a direct economic impact of $198,220 and an indirect economic impact of $372,654.
  • Facilitate the addition of $407,833 in new capital investment to the local economy
  • New tax revenue generated to local governing bodies totaled $9,318.
  • Conduct 4 Export and 4 FASTRAC workshops since October 2013.
  • Process four certification applications for Broward County’s small business programs that represent the current pool of eligible small business firms. *Note: Chris has indicated that information is not currently being tracked.
  • Participate in five compliance efforts to ensure County, contractors and certified small businesses maintain compliance with applicable laws, regulations and procedures.  Note: Chris has indicated that information is not currently being tracked.
  • Conduct two goal setting reviews daily resulting in 16 percent of the reviewed project having small business assigned participation.
  • Conduct three agency small business workshops or conferences or events per week, often resulting in one per day during a given time period. 

         

A Day at Elderly & Veterans Services   

  • elderly man and woman875 elders  are provided with case management, in-home and community-based care
  • 276 elders are provided with mental health and substance abuse case management and support services
  • 160 veterans and/or their dependents are assisted
  • 122 elders are provided with consumer-directed care, housing assistance and intake services
  • 228 callers are provided with customer service and intake

A Day at Environmental Licensing and Building Permitting  

  • people getting into a taxi168 residents served at various service counters
  • 3 complaints received and investigated against licensed/unlicensed contractors
  • 3 citations issued to licensed/unlicensed contractors
  • 12 - 13 permits issued for new or remodeled construction
  • 54 elevator inspections performed
  • 80 building plan reviews performed
  • 114 building inspections conducted
  • 12 Auto Repair or Auto Body shop inspections conducted
  • 74 taxicabs and limousines inspected
  • 52 applications for permits, licenses and registrations are processed
  • 4 - 5 written complaints from consumers received and processed
  • 187 phone calls to/from the public are logged   

A Day at Environmental Protection Programs  

  • butterfly5 environmental complaints are answered
  • 34 environmental compliance inspections are performed
  • 8 sites are sampled to monitor environmental quality
  • 10 environmental violations are cited
  • 22 environmental licenses/permits issued or renewed
  • 1,137,023 gallons of water are saved through conservation initiatives
  • 1 new landscape achieves NatureScape certification
  • 333 individuals learn about water resource protection, conservation and management in Broward County      

A Day at Family Success   

  • family304 customers provided with information and referral for community services
  • 192 customers provided orientation, life skills, case management and emergency assistance services at the five Family Success Centers
  • 264 customer applications received for the Low Income Home Energy Assistance Program (LIHEAP)

A Day at Fort Lauderdale-Hollywood International Airport* 

  • jet601 commercial flights arrive/depart
  • 99 private plane flights arrive/depart
  • 230 tons of airfreight and mail pass through facility
  • 12,500 workers making the airport run
  • 44,591 airport restaurant meals served
  • 3,107 cups of coffee sold ((regular, American coffee, plus Dunkin Donut coffee) 
  • 2,395 fountain beverages served
  • 580,000 gallons of jet fuel consumed
  • 7,000-8,500 cars in parking facilities (holiday peaks of 12,000)
  • 2,500+ runway and taxiway lights illuminated
  • Broward County Aviation Department shuttle buses transport approximately 15,000 people to the Rental Car Center and remote parking areas
  • 1,500-1,700 taxi cabs pick up fares with peaks of 2,000 a day
  • During the cruise season the FLL handles 175-200 charter buses during a 4 hour period
  • Over 3,000 commercial vehicles serve FLL a day

*Fort Lauderdale-Hollywood International Airport is a self-supporting enterprise agency, not funded by property tax dollars. 

A Day at Highway and Bridge Maintenance   

  • bridge maintnenace30 lane miles of streets swept
  • 40 cubic yards of trash cleared
  • 17 catch basins inspected
  • 19 storm drains cleaned
  • 1,107 linear feet of stormwater pipes cleaned
  • 12 linear feet of guardrail installed or repaired
  • 20 trees trimmed
  • 89 drawbridge openings and closings
  • 31 mosquito inspections-surveillance traps set
  • 2,016 acres treated by Mosquito Control Section for ground larviciding and adulticiding

A Day at Highway Construction and Engineering  

  • highway construction1,600 feet of roadway and drainage engineering plans reviewed for projects in County right-of-way
  • 6 inspections of construction projects in County right-of-way
  • 3 field surveys for roadway, drainage, ADA, bus shelters and other County improvements
  • 12,000 square feet of right-of-way dedicated 5 roadway construction projects managed and inspected
  • 7 roadway design projects managed
  • 29 park enhancement design and construction projects managed    

A Day at Housing Finance & Community Development   

  • house5 Community Development Block Grant (CDBG) intake screenings conducted
  • 10 CDBG construction projects coordinated
  • 4 HOME inspections performed
  • 3 vendor pay requests processed
  • 30 incoming calls to assist clients
  • 2 incoming calls for foreclosure assistance
  • 2 general information calls on the Neighborhood Stabilization Program (NSP)
  • 16 general information calls on the Purchase Assistance Program
  • 2 homeless housing assistance referrals
  • 1 Housing and Urban Development (HUD) referrals
  • 4 calls with developers coordinating and discussing status of NSP projects
  • 1 NSP developer work authorization and developer invoice processed
  • 8 other housing related calls
  • 1 Monitoring site visit or monitoring report being prepared for a project by a recipient of Federal Grant funds. 
     

A Day at Intergovernmental Affairs and Professional Standards

Human Rights

  • business people in suits4-6 customers from the public assisted with complaints of discrimination
  • 1-2 investigative cases closed
  • 2-3 charges/complaints filed
  • 8-10 status inquiries received
  • 15-20 telephone calls received   

Professional Standards Section

  • 4-5 information and referral/inquiries received and routed from employees, vendors, contractors and sometimes even the public
  • 7-8 internal technical assistance requests responded to and processed, including Health Insurance Portability and Accountability Act (HIPAA) and related training requests\
  • 1-2 Americans with Disability Act (ADA) compliance field reviews
  • 20-25 active internal investigations for Professional Standards, ADA, HIPAA and Equal Opportunity
  • 2-3 inquiries and complaints related to the wage recovery ordinance 
     

A Day at Libraries   

A Day at the Medical Examiner's Office   

  • 15 investigations of deaths reported to the Medical Examiner's Office
  • 9 investigations of questionable requests for cremation
  • 25 cremation permits issued
  • 5-8 autopsies/external examinations completed
  • 188 toxicology tests completed   

A Day at Parks & Recreation*  

  • lady on horse25,000 people visit nearly 50 regional parks and nature centers, neighborhood parks, and natural areas
  • 2,800 players and spectators participate at athletic games
  • 2,500 people visit our four water parks during aquatics season
  • 1,700 people walk, jog, and bike on trails
  • 1,377 people rent a picnic shelter, meeting room, or pavilion
  • 788 employees, more than 400 of which are student and seasonal employees, report to work at Broward County Parks
  • 685 tourists and residents take airboat rides and watch alligator shows at Everglades Holiday Park, up to 2,800 on the busiest days
  • 510 tennis players use our tennis and racquet centers
  • 492 children are served through the After-School and Summer Recreation programs offered at our six neighborhood parks in unincorporated areas
  • 310 people stay overnight at one of our five campgrounds
  • 260 people use the Markham Park Target Range on weekdays, up to 480 on weekends
  • 250 people fish at a dozen parks with lakes and access to other waterways
  • 230 people receive educational instruction from Urban Horticulture
  • 229 people correspond with Florida Master Gardeners by email, significantly reducing the carbon footprint of the system
  • 225 mountain bikers use the mountain bike trails at Markham and Quiet Waters parks on weekdays and up to 1,100 on weekends
  • 225 volunteers work on projects at our parks, especially on weekends
  • 200 dogs come to Barkham at Markham Park on weekdays and up to 400 on weekends
  • 150 people play basketball at 13 parks with half-court and full-court facilities
  • 100 adults and children receive environmental education through naturalist-led programming
  • 95 children receive water-safety instruction through SWIM Central
  • 84 people use the model-airplane field at Markham Park on weekdays and 170 on weekends
  • 78 disc golf players use one of four courses on weekdays and 120 players on weekends
  • 76 teams play in softball leagues
  • 71 young people gain leadership, citizenship, and life skills through hands-on teaching methods from 4-H
  • 50 people use the skate park at Brian Piccolo Park for BMX riding
  • 35 people take guided horseback rides at Tradewinds and Tree Tops parks on weekends
  • 30 teams play in football leagues
  • 18 people use the new remote-control car track at Vista View Park
  • 15 individuals participate in a Special Populations program
  • Seven people consult Florida Master Gardeners as walk-ins at the six Master Gardener Public Service Centers
  • Seven hours are spent by staff and volunteers removing invasive exotic plants from natural areas
  • Four Family Nutrition Program staff members work to educate qualifying low-income, food-stamp-eligible audiences of all ages on basic nutrition and food-safety principles
  • Four couples get married amid nature each weekend
  • One adult volunteer is educated on youth development principles through 4-H

*Approximations based on daily averages

A Day at Planning and Redevelopment   

  • LEED buildingAbout 19 sets of development project construction plans reviewed for compliance with Broward County's environmental regulations
  • More than $63,700 collected from development applicants to help fund the cost of infrastructure and amenities for Broward County residents
  • About 20 exterior inspections of properties in the unincorporated area neighborhoods to ensure compliance with zoning code requirements. 

A Day at Port Everglades*

  • cruise shipAn average 11,700 South Floridians work daily at jobs at the Port, which then contributes to an additional 16,000 indirect and induced jobs in the surrounding area in South Florida
  • On average 2 petroleum tanker ships visit the Port 
  • 1,250 petroleum trucks arrive/depart the Port 
  • 12.6 million gallons of petroleum move through the Port
  • 10,800 cruise passengers per day move through the Port (numbers increase on weekends and seasonally) — a record 53,365 guests travelled through Port Everglades on March 20, 2010, the world record for a single day
  • 5 container ships arrive/depart the Port 
  • 16,300 tons of general cargo are hauled 
  • 10,432 feet of dock space is the average length needed by ships from all categories    

*Port Everglades is a self-supporting enterprise agency, not funded by property tax dollars.
  
A Day at Records, Taxes and Treasury  

  • calculator3,722 current tax bills validated
  • $19,009,638 in tax revenues collected
  • 302 business tax receipts renewed and/or issued
  • 205 tangible property tax payments processed
  • 33 telephone inquiries answered regarding current property taxes
  • 255 pieces of incoming mail processed
  • 45 customer correspondence letters generated
  • 14 telephone inquiries answered pertaining to the enforcement process
  • 70 personal property tax payments processed
  • 28 phone inquiries for delinquent personal property taxes
  • $28,500 in delinquent personal property taxes collected
  • $1,953 online vehicle/vessel registrations renewed
  • $30,988 collected in auto tag/title County fees
  • 378 telephone/email inquiries answered pertaining to auto tags and titles
  • 9,660 auto tag/title related transactions processed
  • 360 auto tag fast titles issued
  • 120 tax refunds processed
  • $197,830 collected in tourist development taxes
  • 336 checks signed and issued
  • $3,336 municipal portfolio service fees earned
  • $725,567 in debt service payments processed
  • 3,210 documents were recorded in the Official Records
  • 1,935 documents are eRecorded in the Official Records
  • 5,962 pages scanned daily into the Official Records
  • 4,286 pages received electronically into the Official Records
  • $26,602 collected in Recording Fees
  • $208 collected in Copy fees provided by Recording Office
  • $1,184 collected in Copy fees provided by Search and Copy Section
  • $639,171 collected in documentary stamp taxes
  • $1,850 checks submitted to the State for Passport Applications
  • $369 collected in Passport service fees for Broward County
  • 29 telephone calls related to the Recording Section
  • 22 telephone calls related to the Search and Copy Section    

A Day at Solid Waste and Recycling Services   

  • recyling cartoon10 pounds of garbage created by each Broward County resident
  • 8 million pounds of material recycled
  • 7.7 million pounds of garbage incinerated by two waste-to-energy plants
  • 2,100 MWH of electricity generated by incinerated garbage provides power to approximately 75,000 homes each day
  • 1.06 million pounds of ash from incinerated garbage is landfilled
  • 319 acres of wetlands maintained as a natural water filtration system to serve as a home to wild birds, animals and fish 
  • 4,237 pounds of electronics collected for recycling
  • 4,106 pounds of household hazardous waste removed from the waste stream  

A Day at Traffic Engineering  

  • truck fixing traffic lights36 traffic signals inspected or repaired
  • 5.8 million traffic signal phase changes processed to ensure smooth and safe traffic operations
  • 44 traffic signs installed or repaired
  • 960 school flashers activated each school day
  • 50 traffic signs fabricated
  • 650 raised pavement markers installed
  • 10,840 feet of striping installed
  • 14 traffic studies or investigations completed
  • 130 requests from contractors to locate underground traffic network utilities

A Day at Transportation   

Broward County Transit 

  • Breeze busServicing a 410 square miles area, Broward County Transit (BCT) provides fixed-route, community bus and Paratransit services. On an average day:
  • 259 vehicles in weekday service at peak
  • 20,994 total weekly revenue hours of service - Weekday 3,481 hours, Saturday 2,238 hours, Sunday 1,351
  • 740,162 total weekly passenger trips – Weekday 125,135 trips, Saturday
  • 75,111 trips, Sunday 39,376 trips
  • 1,853 average daily calls answered by the Customer Call Center  

Paratransit 

  • Vehicles in service at peak – Weekday 177, Saturday 55, Sunday 36
  • Hours of service - Weekday 1,460 hours, Saturday 460 hours, Sunday 285 hours
  • Miles travelled – Weekday 27,168 miles, Saturday 9,019 miles, Sunday 5,892 miles
  • Passenger trips – Weekday 2,299 trips, Saturday 585 trips, Sunday 355 trips
  • 10,377 registered Paratransit clients
  • 1,115 calls answered by Paratransit Customer Call Center 
  • 12,558 registered Paratransit clients

A Day at Water and Wastewater Services  

  • wastewater20 million gallons of water treated daily
  • 6 million gallons of water purchased daily
  • 23 million gallons of water sold daily
  • 62 million gallons of wastewater treated daily
  • 5 million gallons of wastewater beneficially reused daily
  • 263 preventative maintenance work orders completed
  • 53 repairs completed
  • 114 laboratory samples collected and analyzed
  • 59 septage truck loads received
  • 24 million gallons of water recharged into northern Broward County groundwater
  • 530 customer phone calls answered
  • 350 customer visits
  • 2,575 payments processed
  • 2,900 water meters read
  • 2,900 retail bills mailed
  • 35 customer accounts opened or closed
  • 290 service work orders completed       
     

Updated June 2014 

 

 

 


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