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Human Resources Division
115 South Andrews Avenue, Room 508
Fort Lauderdale, Florida 33301


Class Code:N4172

TOUR BOAT OPERATOR

NATURE OF WORK

This is boat and public information work in transporting passengers on an environmental tour boat within a large county regional park.

Work involves maintaining and operating a gas powered passenger tour boat over prescribed fixed routes within assigned areas. Responsibilities include operating the boat carefully, safely, and within the prescribed time schedule. Work involves conducting tours of county waterways and providing informational services at launching and dock areas. Work is performed within established rules and procedures with the utmost regard for the safety of the passengers, the general public, and all equipment. Employee is expected to exercise tact and courtesy in dealing with the public. Work is reviewed by a superior through observation of work activities and efficiency of operation procedures and effectiveness of presentation of information provided to the public.

ILLUSTRATIVE TASKS

Operates county passenger tour boat according to established routes and schedules; maintains records and logs on arrival and departure times, fuel and oil purchases, inspections, maintenance, radio and passengers served.

Narrates and conducts tours for civic groups, students, and visitors to county; explains and provides information on surroundings to include the local flora and fauna.

Provides information to the public at launching and docking area; identifies natural resources.

Collects ticket/receipt from passengers and provides information to passengers.

Performs maintenance on boat and takes boat to be serviced to include refueling, for repairs and/or maintenance plus inspections.

Confers with maritime officials through radio or direct telephone contact.

Maintains current charts, certificates, and licenses.

Performs related work as required.

KNOWLEDGE, ABILITIES AND SKILLS

Knowledge of state, county, and US Coast Guard (USCG) regulations.

Ability to operate the assigned tour boat in the prescribed manner.

Ability to detect improper functioning mechanical systems on the boat.

Ability to understand and carry out oral and written instructions.

Ability to conduct tours and speak in an effective manner being professional and at a level so passengers understand be it children or adults.

Ability to express ideas effectively both orally and in writing.

Ability to enforce sea/water rules, regulations and procedures firmly and impartially.

Ability to react promptly and appropriately in emergency situations

Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of Broward County's Ethics and Conflict of Interest policies.

Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, religion, age, sex, disability, political affiliation or sexual orientation.

REQUIRED EXPERIENCE AND TRAINING

Graduation from high school with some experience in public contact work, or any equivalent combination of relevant training and experience.

NECESSARY SPECIAL REQUIREMENT

Possess and maintain U.S.C.G. Master Captain License.

Possess and maintain F.C.C. Commercial Radio Operator's License

Possess and maintain CPR and First Aid certification.

Possess and maintain Florida Driver License.

GENERAL INFORMATION

Bargaining Unit: Unrepresented

FLSA Status: Non-exempt

Code of Ethics: No

No. of Positions: 4

Work Locations: Parks and Recreation


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