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Broward County Logo

Human Resources Division
115 South Andrews Avenue, Room 508
Fort Lauderdale, Florida 33301


Class Code:P6317

CRISIS INTERVENTION COUNSELOR

NATURE OF WORK

This is professional work providing individual crisis counseling and coordination of services for victims or sexual assault, incest, and child abuse.

 

Work occurs on scheduled shifts and involves the application of a variety of counseling techniques. Employees in this class interview clients, provide crisis intervention counseling, and social service referrals. Work includes assisting physicians and/or nurse practitioners in the performance of forensic medical examinations. Work is reviewed by a professional supervisor through conferences, reports, and observation of work results.

 

ILLUSTRATIVE TASKS

Responsible for Crisis Unit services and for triaging after-hour services provided by the SexualAssaultTreatmentCenter during assigned shift.

 

Interviews, evaluates, and provides crisis intervention counseling to victims of sexual abuse, incest, and child abuse and their families, in person or by telephone. Provides follow-up contact with clients.

 

Assists physician and/or nurse practitioner in performing initial and follow-up forensic medical examinations and taking of evidentiary photographs.

 

Provides general information to clients. Coordinates and delivers agency services.

 

Explains the legal process to clients and family members as it pertains to individual cases; coordinates with local law enforcement agencies and the State Attorney's Office regarding the status of cases.

 

Testifies at depositions, hearings, and trials as required.

 

Prepares required medical, casework, legal forms, and technical and narrative reports, typically using computer-based applications.

 

Prepares case records and makes recommendations to supervisor concerning specific cases.

 

Performs related work as required.

 

KNOWLEDGE, ABILITIES AND SKILLS

Knowledge of the psychological concepts and principles of human development and behavior.

 

Knowledge of social casework and crisis intervention methods, techniques, and applications.

 

Knowledge of the dynamics of sexual assault and child abuse.

 

Knowledge of the laws pertaining to sexual battery and child abuse, and the judicial system and process.


 

Knowledge of the resources available in the community for social or behavioral treatment.

 

Ability to establish rapport with clients under adverse conditions.

 

Ability to communicate clearly and concisely, both orally and in writing.

 

Ability to react quickly and calmly in emergency or crisis situations.

 

Ability to work independently and use sound judgment and to adhere to agency policies and procedures.

 

Ability to prepare technical and professional reports using computer-based applications.

 

Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of BrowardCounty's Ethics and Conflict of Interest policies.

 

Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds regardless of race, color, ethnicity, religion, age, gender, disability, sexual orientation, marital status or political affiliation.

 

REQUIRED TRAINING AND EXPERIENCE

Bachelor’s degree from an accredited four year college or university with major work in psychology or social work or other area closely related to this assignment; six months of experience in professional counseling work in a crisis intervention or clinical setting; or any equivalent combination of relevant training and experience.

 

GENERAL INFORMATION

Bargaining Unit:                                    Government Supervisors Association – (Professional Unit)

FLSA Status:                                        Non-exempt

Code of Ethics Certification:                  No

Work Locations:                                   Human Services Department, Children = s Services Administration Division

Class Spec. Estab/ Revised:                   E 09/1983      R  07/2004


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