NATURE OF WORK
This is highly responsible administrative work managing the Employee Assistance Program of the County's Human Resources Division.
Work involves responsibility for planning, assigning, and coordinating programs and staff activities in the Employee Assistance Program.
Work also includes supervising the activities of subordinate professionals, para-professionals, and clerical personnel in assigned program activities.
Position incumbent receives administrative direction but has broad latitude for exercising initiative and independent judgment in the performance of work assignments. Work is reviewed through completed tasks, reports and consultations.
ILLUSTRATIVE TASKS
Plans, assigns, and coordinates the activities of support staff involved in providing counseling services to County employees.
Conducts supervisory and/or employee training and workshops as needed.
Conducts diagnostic assessment interviews with employees and significant others to determine the nature and extent of problems; refers to professionals in community, if needed, and follows up on outcome.
Provides emergency crisis intervention to divisions after extraordinary traumatic incidents.
Develops an ongoing public relations program.
Represents the Employee Assistance Program at professional conferences, institutes, and meetings.
Consults with administrative personnel in County departments, divisions, and offices as well as union representatives.
Assists in preparation of budget for section.
Performs related work as required.
KNOWLEDGE, ABILITIES AND SKILLS
Thorough knowledge of principles, practices and procedures of an employee assistance program.
Thorough knowledge of clinical counseling, addictions treatment, systems theory, and organizational development skills.
Thorough knowledge of both public and private sector mental health and chemical dependency treatment resources.
Thorough knowledge of community, social, and human service resources.
Considerable knowledge of current laws, development, and literature regarding employee assistance.
Considerable knowledge of supervisory administrative principles, practices, and techniques.
Ability to develop and implement policies, procedures, and programs, and to evaluate their effectiveness.
Ability to exercise judgment and discretion in establishing, applying, and interpreting office policies and procedures.
Ability to plan, direct, and supervise the work of a staff of professionals engaged in providing counseling to troubled employees.
Ability to communicate clearly and concisely, both orally and in writing.
Ability to assess, refer, provide short-term counseling and follow-up of employee, while maintaining complete confidentiality.
Ability to serve the public and fellow employees with honesty and integrity in full accord with the letter and spirit of BrowardCounty's Ethics and Conflict of Interest policies.
Ability to establish and maintain effective working relationships with the general public, co-workers, elected and appointed officials and members of diverse cultural and linguistic backgrounds, regardless of race, color, religion, gender, national origin, age, marital status, political affiliation, familial status, disability, sexual orientation, pregnancy, or gender identity and expression.
REQUIRED EXPERIENCE AND TRAINING
A Master's degree in clinical psychology or clinical social work; six (6) years experience in professional counseling including direct service, program planning, and administration; including four (4) years supervisory experience; or any equivalent combination of relevant training and experience.
NECESSARY SPECIAL REQUIREMENTS
State of Florida License as a Clinical Psychologist, Clinical Social Worker, Mental Health Counselor or Marriage & Family Therapist, and U.S. DOT designation as a Substance Abuse Professional (SAP).
GENERAL INFORMATION
Bargaining Unit: Unrepresented
FLSA Status: Exempt
Financial Disclosure Required: No
Class Spec. Estab./Revised: E 01/1991 R 08/2012