In Florida, issues related to any form of insurance are addressed by the Florida Department of Financial Services, Office of Insurance Regulation 954-321-2900. Therefore, in situations like those described below, you should contact that agency for assistance.

What Can I Do If . . .

• I have an appliance service contract and the service contract provider won’t replace my broken air conditioner or dishwasher?
  
  
• I purchased an extended warranty on my automobile, but the warranty company is refusing to pay for repairs?
  
  
• My health insurance company is refusing to pay the charges I incurred for a doctor’s visit?
  
  
• I am making a pre-need funeral arrangement and want to check on the funeral company?

In all of the above cases, you should contact the OFfice of Insurance Regulation.