​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​We issue licenses and permits for several industries in Broward County. County regulations ensure a fair, safe and competitive marketplace, establish your rights and responsibilities when conducting business with them and also outline how to become a licensee. Select an industry for details.​​

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News & Highlights​​​​​​​​​

2024 Vehicle For Hire Lottery

On May 2, 2024 the Consumer Protection Division held a Vehicle for Hire lottery drawing to award one (1) wheelchair accessible taxi and ninety (90) luxury sedan Certificates of Public Convenience and Necessity (“CPCN"). The lottery drawing can be viewed here.

The winning ticket number for the wheelchair accessible taxi CPCN is 09026.  ​

The winning ticket numbers for the luxury sedan CPCN are:

20511, 20574, 20659, 20710, 20727, 20752, 20756, 20769, 20778, 20828, 20844, 20845, 20869, 20927, 20974, 20981, 21009, 21012, 21024, 21036, 21100, 21167, 21201, 21241, 21250, 21267, 21272, 21340, 21346, 21356, 21491, 21523, 21545, 21568, 21601, 21603, 21642, 21653, 21667, 21692, 21707, 21721, 21784, 21788, 21847, 21850, 21928, 21931, 21932, 21972, 22075, 22078, 22237, 22246, 22254, 22281, 22283, 22304, 22341, 22347, 22354, 22386, 22473, 22621, 22663, 22722, 22734, 22752, 22786, 22812, 22986, 22998, 23011, 23013, 23026, 23052, 23071, 23160, 23181, 23201, 23274, 23284, 23297, 23314, 23406, 23421, 23428, 23442, 23451, 23454​

Notice: On December 12, 2023, the Board of County Commissioners approved a Resolution raising taximeter rates for Broward County taxis.  The first 1/6 of a mile increased from $2.95 to $3.50 and each additional 1/6 of a mile increased from $0.40 to $0.48.  Rate stick​​ers with the new rates are available, for pickup, at Government Center West,  1 North University Drive in Plantation from 8 AM until 3:30 PM, Monday through Friday.​​

Consumer Alert: Beware of contractors falsely implying County management of the Property Assessed Clean Energy (PACE) program by using County branding. This program is administrated by private companies and is not operated by Broward County government. To find a list of authorized residential PACE providers and learn more about how to make smart decisions regarding PACE, please visit https://www.broward.org/Sustainability/Pages/PACE.aspx.​​

Please be advised that Auto Repair/Auto Body Shop and Technician Applications and Vehicle For Hire Applications are now by appointment or drop off ONLY. Applications without an appointment will no longer be seen or serviced the same day. Please schedule an appointment by using the QLESS scheduling link. Payments for drop off applications can be via check or money order.​​

Certificate of Insurance: Effective September 1, 2022, all vehicle for hire and mo​​​​ver ​Ce​rtificates of Insurance will have to be​ submitted to our office by the insurance producer.  The Division will no longer be accepting copies that are submitted by an applicant.  Please have your insurance provider email the Certificates of Insurance to CPInsurance@broward.org and place the name of the insured in the Subject line of the email.​​

File a Consumer Complaint

Consumer complaints can be filed online (select "Request for Service"), or by calling the Broward County Call Center at 311 or 954-831-4000.​ Useful Outreach Links.​



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Consumer Protection Board​​

The Consumer Protection Board hears complaints of alleged unfair or deceptive trade practices in order to protect the citizens of Broward County.


Contact Us​

For questions or application status​​, please contact the Consumer Affairsmain line at954-765-1700orconsumer@broward.org. For a list of phone numbers and emails by staff, see theConsumer AffairsOrganizational Chart.

How are we doing?

We would love to get your feedback about the Consumer Protection website (www.broward.org/consumer) so we can better serve you. Please help us by completing the followingCustomer Satisfaction Survey.Your feedback is greatly appreciated!

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